Civil Mediation Council
Operates a regulated framework for civil, commercial and workplace mediators in England and Wales, and provides a public mediator search facility.
civilmediation.orgAbout us
We provide mediation to help individuals, businesses, organisations and legal representatives resolve disputes constructively and efficiently.
Our approach
Our work is founded on three principles: independence, impartiality and confidentiality. We do not take sides or impose decisions. Instead, we provide a structured and supportive setting in which all parties can be heard, understand the issues in dispute, explore practical options and work towards a mutually acceptable resolution.
Mediation can be an effective alternative to prolonged and costly disputes. By encouraging open communication and helping the parties focus on their underlying interests, we aim to help them reach solutions that work for everyone involved.
Professional standards
Our mediation practice is supported by professional memberships and credentials with recognised mediation bodies, including the Civil Mediation Council (CMC), the International Mediation Institute (IMI) and the Singapore International Mediation Institute (SIMI), in line with our current individual accreditation and membership status.
These memberships reflect our commitment to recognised standards of practice, continuing professional development and ethical conduct.
International Mediation Institute
An organisation based in The Hague that works in the public interest and not for profit, focused on transparency and high standards of competence in mediation worldwide.
imimediation.org
Singapore International Mediation Institute
Has played an important part in developing professional standards and accreditation in Singapore and the wider international mediation community.
simi.org.sgOur philosophy
Effective mediation is about more than resolving a disagreement. It is about creating a safe and constructive process in which people can:
- Be heard and understood
- Identify the real issues behind a dispute
- Separate the people from the problem
- Explore practical and creative solutions
- Understand the strengths and weaknesses of their positions
- Make informed decisions
- Reach an agreement where possible
- Preserve important professional or personal relationships
Our role is not to decide who is right or wrong. It is to run a fair, balanced and confidential process that allows the parties to make their own decisions.
Our commitment
We approach every mediation with professionalism, preparation and respect, and aim to provide a process that is:
- Independent
- We remain independent of the parties and their advisers.
- Impartial
- We do not favour one party over another.
- Confidential
- Information shared in the mediation is treated as confidential, subject to applicable legal and professional obligations.
- Flexible
- We tailor the process to the nature and circumstances of the dispute.
- Practical
- We help the parties identify realistic options and workable outcomes.
- Professional
- We maintain appropriate professional standards and continue to develop our knowledge and skills.
Whether your dispute is commercial, civil, related to the workplace or otherwise suitable for mediation, we provide a professional forum for constructive discussion.
Considering mediation?
Contact us to discuss your dispute and whether mediation, online or in person, is likely to be suitable.